Dear Customers,

To ensure the proper functioning and safety of our products, we ask that you read the following instructions carefully and follow them. These safety instructions are part of our commitment to comply with Regulation (EU) 2023/988 on general product safety and other relevant regulations.

1. Identifying and selecting the appropriate product

• Compatibility: Only use replacement parts with the same order number and from the same manufacturer as the part to be replaced. Check compatibility with the technical specifications and instructions provided by the vehicle or device manufacturer.
• No guarantee for product images: Please note that images are for guidance only and may differ from the actual product. The technical data, order number and manufacturer are decisive.
  

2. Installation and use

• Professional installation: Our products must be installed and used only by qualified and certified professionals.
• Follow instructions: Please follow all installation, operating and safety instructions from the device or vehicle manufacturer. Failure to do so may result in malfunctions, damage or serious safety risks.
  
• Intended use: Use the product only for its intended purpose and in accordance with the manufacturer's instructions.

3. Safety instructions

• Avoiding hazards: Improper installation or use can cause electrical damage, fire or injury. Ensure that the use by untrained persons, children or persons with limited abilities is excluded.
  
• No modifications: Any modifications or unauthorized repairs can affect the safety and warranty of the product.

4. Traceability and product liability

• Traceability: Each product has an order number (serial or batch number) that allows for clear identification. If you have any questions about the origin of the product, please contact our customer service.
  
• Product liability: Product liability lies with the respective manufacturer. Our role as a dealer is limited to the intended distribution within the EU.
• Disclaimer: We are not liable for damages resulting from improper installation or use.
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5. Target group and restrictions on use

• For professionals only: Our products are intended exclusively for commercial use or for people with the appropriate specialist knowledge.
• Exclusion of private use: These products are not suitable for repair, installation, (use) by laypersons or for private individuals.
  

6. Data protection and recall actions

• Data protection: Your data is protected in accordance with the General Data Protection Regulation (GDPR) and used only for safety-related information such as recalls.
• Safety warnings: In the event of safety-related changes or recalls, you will be informed immediately. Please ensure that your contact details are up to date. Please create a customer account before ordering and enter the necessary data in the customer account yourself.
  

7. changes and errors

• Product information: All information about our products is for general information only and is subject to change without notice.
• Errors and omissions: Typing or printing errors are reserved and do not justify any claims for compensation.

Contact us if you have any questions or uncertainties

If you have any questions about a product or its installation, please contact our customer service. We are at your disposal at [email protected] or [email protected] or by phone at +43 2524 27800. If necessary, you can find the contact details for the manufacturer in the Safety Regulations tab for questions about the product, installation or questions.

Thank you for your trust in our products.

Best regards,

Your company

A. Pieringer Gesellschaft m.b.H.